CQS (CPMS) Client Care Policy Template

Save hours of drafting time on your CQS (CPMS) Client Care Policy

Access a CQS (CPMS) Client Care Policy from the precedents contained in our CQS Policy Template Library. The Law Society has already commenced carrying out audits on CQS accredited firms and as this trend is set to continue with more firms being assessed.It is important that your firm is ready to demonstrate compliance with the CQS Core Practice Management Standards (“CPMS”) and the CQS Protocol. The CQS (CPMS) Client Care Policy may be asked for and reviewed as part of an audit with the Law Society.

Additional CQS policy services

• Provide training on drafting your CQS (CPMS) Client Care Policy
• Audit your existing CQS (CPMS) Client Care Policy and advise on omissions
• Provide updates to your CQS (CPMS) Client Care Policy
• In-person, one day audit at your offices, including file reviews to check the mandatory policies and procedures of CQS are being followed within your practice
• The above services are not included in the price of the CQS (CPMS) Client Care Policy. To find out more about the aforementioned services please contact our Policy Audit Team.

The above services are not included in the price of the CQS (CPMS) Client Care Policy. To find out more about the aforementioned services please contact our Policy Audit Team.

CQS (CPMS) Client Care Policy Template Feedback

If you would like to make a comment about the operation/effectiveness of the CQS (CPMS) Client Care Policy Template or contribute to the review of an existing CQS (CPMS) Client Care Policy Template, please contact our CQS Policy Template Team